flying high

i am flying high.....

resume non-stop trainings as usuall.
my trainees seem very cooperative. and they responding to my questions.
the class is fun and live. Quite happy teaching the class.

met other colleagues and bosses after the class.
we were having some chit chat. the boss shared some info from the group discussion, about the situation of a customer service agent received a call from a customer. The conversation went on and on. The customer seemed impressed with the agent. and here was the 'so-called-conversation':

Customer: Are you the manager?
Agent: No, i am not.
Customer: Are you the team leader?
Agent: No, i am not.
Customer: Who taught you all this?
....

It turns out that the agent is under the responsiblity of my training unit. I do not know who is the agent, nor do i know who taught the agent.
But i am still happy, because the agent is under our territory..
hehhe
i'm flying high. :P
alHamdulillah.......

at least, something better to hear after all the mess and bad news and havoc things and etc etc..
:)